Managed Services – We provide the following:
Remote management of your desktops, networks, servers and other applicable network devices. Additionally we can monitor and provide your organization proper support on a variety of needs unique to your business; e-mail protection and management, network management, server maintenance, SQL database monitoring and management, desktop support, performance monitoring, patching, anti-virus updates, software deployments, and much more. We have a great team of certified engineers and technicians ready to deliver the high level of IT support you need for your network.
|
Desktop Support
- Regularly deploy patches and update virus definitions
- Set up of Daily Spyware and Virus scans
- Perform desktop fixes and repair i.e. Defrag, Bit Level Repair, etc. Address Sluggish performance issues
- Use S.M.A.R.T. technology to predict and notify of hard drive failures BEFORE they happen
- Support for Microsoft off the shelf products and third-party applications
- Extend end-user technical support
- Monitoring and notification of any e-mail and other issues
|
Security Management
- Proactive firewall maintenance and troubleshooting as problems arises
- Review logs of intrusion attempts from outside influences and take action as necessary
- Continuous filtering for bugs, spyware, malware, and other threats
- Proactive monitoring of e-mails for spam and viruses before they can affect the system
- Proactive evaluation of all Microsoft updates before applying them
|
|
Server & Network Management
- Windows Server support all versions 2000/2003/2008 and proactive maintenance
- Troubleshoot/fix any alert that arises while monitoring systems
- Routine check of event logs to identify problems and troubleshoot them
- Verify Data Backup and monitor all server logs
- Management of all Hubs, Switches, and other network devices
- Automatic notification and best effort resolution of all critical server errors, and data backup failures
- Monitoring of all compatible network printers
|
